1. About Us
This website is operated by Shrivi Global Ventures Pvt. Ltd. (“Shrivi Global”, “we”, “us”, or “our”), a corporate gifting company based in Ahmedabad, Gujarat, India.
2. Use of the Website
You may use our website for lawful purposes only. You agree not to misuse the site, attempt to gain unauthorised access, or interfere with its normal operation. All content on this website — including text, graphics, logos, and images — is owned by or licensed to Shrivi Global and is protected by applicable intellectual property laws.
3. Enquiries, Quotes & Orders
Product listings, prices, and images on this website are for reference only and do not constitute a binding offer. Final pricing depends on quantity, customisation, branding, packaging, and delivery requirements, and will be confirmed in a written quote or proposal.
An order is confirmed only once we issue a written confirmation and any agreed advance payment is received. We reserve the right to accept or decline any enquiry at our discretion.
4. Pricing & Payment
All prices are quoted in Indian Rupees (INR) unless stated otherwise and may be subject to applicable taxes. Payment terms, including any advance, will be specified in the quote or invoice. We reserve the right to revise pricing for quotes that have expired or where requirements change.
5. Customisation & Branding
Where branding, engraving, printing, or personalisation is requested, you are responsible for providing accurate artwork and approving proofs. Once artwork is approved and production begins, customised orders generally cannot be cancelled, changed, or returned. Minor variations in colour, finish, or material may occur and are considered acceptable.
6. Delivery
We arrange delivery across India through third-party logistics partners. Delivery timelines shared are estimates and are not guaranteed against delays caused by couriers, force majeure, or circumstances beyond our reasonable control. Risk in the goods passes to you upon delivery.
7. Cancellations, Returns & Refunds
Given the customised nature of corporate gifting, cancellations and returns are limited. Standard, unbranded stock items may be eligible for return only if unused and in original condition, subject to our approval. Any refund, where applicable, will be processed to the original payment method after inspection. Please report damaged or defective goods within 48 hours of delivery with supporting photographs.
8. Marketing Communications
If you opt in, you consent to receive promotional alerts about our latest offers and exclusive products via SMS, WhatsApp, and email. You can unsubscribe at any time. Please see our Privacy Policy for details on how we handle your information.
9. Limitation of Liability
To the maximum extent permitted by law, Shrivi Global shall not be liable for any indirect, incidental, or consequential loss arising from the use of our website or services. Our total liability for any claim shall not exceed the value of the order to which the claim relates.
10. Third-Party Links
Our website may contain links to third-party sites or services (such as WhatsApp). We are not responsible for the content, policies, or practices of those third parties.
11. Governing Law & Jurisdiction
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts of Ahmedabad, Gujarat.
12. Changes to These Terms
We may update these Terms & Conditions from time to time. The “Last updated” date above reflects the latest revision. Continued use of our website or services after changes constitutes acceptance of the updated terms.
13. Contact Us
Shrivi Global Ventures Pvt. Ltd.
B-1304, Sun WestBank, Opp. City Gold Cinema, Ashram Road, Ahmedabad - 380009, Gujarat, India
Email: shriviglobal@gmail.com
Phone: +91 88661 88110
